IT Officer

The World Agroforestry Centre (ICRAF) is a member of the Consortium of International Agricultural Research Centers (CGIAR). As a global leader in agroforestry research and development, ICRAF’s ultimate purpose is to improve human welfare by reducing poverty, increasing cash income, improving food and nutritional security, and increasing environmental resilience through improved agroforestry systems. ICRAF has it’s headquarters in Nairobi, Kenya and works in 28 countries throughout Africa, Asia and Latin America. In 1992, the World Agroforestry Centre opened a program for Southeast Asia with Bogor, in Indonesia, as its regional headquarters. We currently work in five Southeast Asian countries including Indonesia, Philippines, Thailand, Vietnam and China. About the position Under the guidance and remote supervision of the IT Manager in HQ, the IT Officer provides overall administration of the multi-user, multi-computer network infrastructure, and provides support for applications development. The incumbent is responsible for ensuring optimum performance of servers and network services, as well as security and backup of the system. The IT Officer works in close collaboration with the operations, programme and project teams and third parties as well as for resolving complex IT- related issues. The position supervises the IT Assistant and reports to the Regional Management Services Leader. Duties and Responsibilities The successful candidate will be expected to perform the following : 1. Support ICT in the Country and Project offices in the region. 2. Manage and serve as administrator for, the present ICRAF-SEA website. 3. Take the lead in the development of a new intranet in tandem with Headquarter protocols, and developing or updating applications 4. Take the lead in developing in-house applications as needed or as appropriate 5. Provide support to SEA country offices during the development of country website, in-house applications and remote troubleshooting. 6. Supervise the IT Help Desk to provide following services : a) Administer and provide assistanceto all computer users and IT b) Ensure proper servers’ administration c) Ensure effective administration of Network and Firewall d) Ensure provision of effective IT helpdesk and IT Support e) Support knowledge building and sharing Please visit our website to get a complete the Terms of Reference of the position by clicking this link: http://www.worldagroforestry.org/sea/careers Qualifications and Skills Required: · Minimum Bachelor Degree (S1) in computer science · Minimum 5 years of working experience in network administration and use of hardware/software, telecommunications facilities, knowledge of database packages, experience in web design. · Well organized; able to meet deadline · Having good command of English and Bahasa Indonesia · Willing to learn new skills/knowledge related to the scope/content of the specified projects. · Excellent interpersonal skills and ability to work well in multiculutral teams. · Demonstrates effective written and verbal communication skills · Conceptualizes and analyzes problems to identify key issues, underlying problems, and how they relate · Generates creative, practical approaches to overcome challenging situations Terms of offer § This is a Professional Fixed Term nationally recruited staffposition with a competitive salary and benefits package. § The contract is for a period of 1 (one) year, with possibility of renewal, subject to 3 (three) months evaluation period, assessment of performance and availability of resources. Please submit your application with relevant qualifications, experiences, reference and a recent photograph in MS Word or Pdf format (Max. 500 kb), not later thanJune 30, 2012 to : ICRAF Human Resources Unit (code: IT Officer) Email: icrafsea-hr@cgiar.org Only short-listed applicants meeting the requirements stated above will be contacted. ICRAF believes that staff diversity promotes excellence, and strongly encourages women to apply. We invite you to learn more about ICRAF at our web site : http://www.worldagroforestry